Welcome to urbancuddles.shop. These Shipping Terms govern the delivery services for the living room furniture (specifically two-seater sofas) sold on this website.
Due to continuously rising market operating costs and significant operational pressures, our store has been operating at a loss for an extended period. After careful consideration, we have decided to initiate a clearance sale at this stage to liquidate our inventory at discounted prices. During this period, we will continue to make every effort to ensure the stability and efficiency of our order processing and delivery services.
I. Shipping Origin
All products sold on this website are shipped from local warehouses within the United States to ensure faster logistics response times and delivery efficiency.
II. Order Processing Time
All orders will be processed on the same day the customer completes payment and will immediately enter the shipping preparation phase.
III. Shipping Duration
Once an order has been processed, the estimated shipping time is 2 days (excluding delays caused by severe weather or force majeure events).
IV. Return Window
Customers may request a return within 30 days of receiving their merchandise, provided that the return meets our specified return conditions and complies with our relevant policies.
V. Refund Processing Time
Once a return request has been approved, the refund will be processed within 3 days and credited back to the original payment account.
VI. Shipping Notes
During this clearance sale period, logistics timelines may be subject to minor fluctuations due to potential variations in order volume; however, we will make every effort to ensure timely delivery.
Thank you for your understanding and support of urbancuddles.shop. We will continue to optimize our delivery processes to ensure that we provide a stable and reliable shopping experience throughout this clearance period.
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